Return Policy

California Western Visuals Return Policy Requires That:

  • Prior approval must be obtained from California Western Visuals Logistics Services for all returns.  Approval not guaranteed.
  • No returns will be accepted after 20 days from date of purchase.
  • All goods must be NEW, in their original packaging, unopened and not damaged in any way.
  • Returns must be packaged so as to prevent damage in shipment.  Damaged goods will not be credited.
  • All returned goods are subject to a 15% restocking fee.
  • Original shipping charges are not refundable.
  • California Western Visuals is not responsible for the shipping costs incurred to return the original goods.
  • Returns are valid for 30 days, the RMA order will be cancelled if the shipment is not returned after 30 days.
  • Policy is subject to change without notice.